To reference this article, please use the code: GKB007.
Affected Products:
ETR (all versions)
Solution:
The TGUID of a transaction in ETR is located in the URL when opening the exception transaction in ETR.
It has the format: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX, containing only uppercase letters and numbers.
For example: for the transaction below, it would be: 0E61DFF0-321F-4705-83BF-BE3DF98F48B1.